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Legal

Privacy Policy – Twenty 47 group LTD

Last updated: 09/05/2025

Twenty 47 group LTD (“we”, “our”, “us”) is committed to protecting the privacy and personal data of our customers, website visitors, and business partners. This policy outlines how we collect, use, store, and protect your personal information, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Twenty 47 group LTD
Registered Office:
27 Culley Court, Orton Southgate, Peterborough, PE2 6XD
Email: info@twenty47.com
Phone: 03333 666 247

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact details (name, email address, phone number)
  • Business or property information (site addresses, service requests)
  • Technical data (IP address, browser type, device used)
  • Usage data (how you use our website, pages visited, time spent)
  • Communication records (emails, phone call logs, online form submissions)

3. How We Use Your Information

We use your data to:

  • Respond to service enquiries or quotes
  • Provide and manage services
  • Improve our website and service offerings
  • Comply with legal and regulatory obligations
  • Send occasional marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – where you’ve given permission (e.g. marketing opt-ins)
  • Contractual necessity – to fulfil our service obligations
  • Legal obligation – where we’re required to by law
  • Legitimate interests – for business operations, provided your rights are not overridden

5. Data Sharing

We do not sell or rent your data. We may share your data with:

  • Approved contractors or subcontractors for service delivery
  • IT and hosting providers that support our website and systems
  • Legal or regulatory authorities when required

All third parties are obligated to keep your data secure and confidential.

6. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Typically, this is:

  • Up to 6 years for service and contract-related records
  • Until you withdraw consent for marketing data

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to processing or request restriction
  • Withdraw your consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: info@twenty47.com

8. Cookies and Tracking

Our website uses cookies to improve functionality and user experience. For more details, please see our [Cookie Policy].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this policy or your personal data, please contact:

Twenty 47 group LTD
Registered Office:
27 Culley Court, Orton Southgate, Peterborough, PE2 6XD
Email: info@twenty47.com
Phone: 0333 366 6247

Cookie Policy – Maintenance 24-7 Ltd

Last updated: 9/05/2025

This Cookie Policy explains how Twenty 47 group LTD (“we”, “our”, “us”) uses cookies and similar technologies on our website. By continuing to use our website, you agree to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They help us remember your preferences, improve functionality, and analyse site traffic.

2. Types of Cookies We Use

We use the following types of cookies:

a) Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They enable basic functions such as page navigation and access to secure areas.

b) Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous usage data (e.g. pages visited, time spent on the site). We use tools like Google Analytics for this purpose.

c) Functionality Cookies

These cookies allow the site to remember choices you make (e.g. form inputs, language preferences) and provide enhanced features.

d) Targeting/Marketing Cookies

These may be set by third-party services (like Google or Facebook) and are used to deliver relevant ads or measure campaign performance. We will only use these with your consent.

3. Managing Cookie Preferences

When you first visit our website, you’ll see a cookie consent banner giving you the option to accept or reject non-essential cookies. You can also manage or withdraw your consent at any time by:

  • Adjusting your browser settings to block cookies
  • Clearing cookies already stored on your device
  • Revisiting the cookie banner (if implemented)

Note: Disabling cookies may affect the functionality and performance of our website.

4. Third-Party Cookies

Some cookies on our website may be set by third-party services we use, such as:

  • Google Analytics
  • Google Ads / Facebook Pixel (if marketing is active)

These third parties have their own privacy and cookie policies. We recommend reviewing those directly.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the law or how we use cookies. Any updates will be posted on this page with a revised “last updated” date.

6. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Twenty 47 group LTD
Registered Office:
27 Culley Court, Orton Southgate, Peterborough, PE2 6XD
Email: info@twenty47.com
Phone: 03333 666 247